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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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justin jarrett

July 30, 2025

5  out of  5
rating by justin jarrett
"Beau was really helpful through the entire process."
We responded:
"Thank you for your feedback, Justin! I'm happy to hear that Beau was able to assist you throughout the process. Our team is dedicated to providing excellent service. If you have any more questions or need further assistance, feel free to reach out!"
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Kristine Oldaker

July 30, 2025

5  out of  5
rating by Kristine Oldaker
"Ciera was so helpful. From setting us up with insurance for our homes and vehicles to setting is up app for safe driving ."
We responded:
"Thank you, Kristine! I'm happy to hear that Ciera was able to assist you with your insurance needs and the safe driving app. We appreciate your feedback and are here if you need anything else. Thanks for choosing us!"
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Briana

July 18, 2025

5  out of  5
rating by Briana
"Beau helped me out so much!! Very good customer service!!"
We responded:
"Thank you for your review, Briana. I'm happy to hear that Beau provided you with excellent customer service! We appreciate your feedback and are always here to assist you with any insurance needs. Let us know if there's anything else we can do for you!"
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Arcee “Retronus” Clark

July 11, 2025

5  out of  5
rating by Arcee “Retronus” Clark
"Honestly, best phone call I've ever had with an agent. The lady who called gave me all of the info I needed in a clear and concise manner. Very friendly as well. I'm looking forward to continuing with State Farm for renter's insurance."
We responded:
"Thank you, Arcee, for your fantastic feedback! I'm happy to hear that your phone call with our team was informative and friendly. We’re excited to continue assisting you with your insurance needs. Let us know if there's anything else we can do for you!"
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Sheldon Fair

July 9, 2025

5  out of  5
rating by Sheldon Fair
"Very polite salesman, Beau. Also very informative. And als a lot cheaper than previous insurance."
We responded:
"Thank you for your review, Sheldon! I'm happy to hear that Beau provided you with polite and informative service. It's great that we could offer you a more affordable option. If you have any questions or need further assistance, feel free to reach out!"
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Juanita Leuthold

July 8, 2025

4  out of  5
rating by Juanita Leuthold
"Cierra was very courteous and pleasant to talk to. She was also knowledgeable about the insurance and making sure I understood what I was getting for the price I was paying. Thank you for your help."
We responded:
"Thank you for your review, Juanita. I'm happy to hear that Cierra provided you with courteous and knowledgeable service. We appreciate your feedback and are here to assist with any questions or needs you may have in the future. Let us know if there's anything else we can do for you!"
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Susan Thompkins

July 3, 2025

5  out of  5
rating by Susan Thompkins
"Ciera was so friendly and very easy to work with!!"
We responded:
"Thank you, Susan! I'm happy to hear that Ciera made your experience enjoyable and straightforward. We appreciate your feedback and are always here to assist with any insurance needs you may have. Thanks for choosing us!"
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Kiley Sobers

June 30, 2025

5  out of  5
rating by Kiley Sobers
"Bo was great at finding me cheaper coverage for my vehicle. I am extremely grateful for his service/help/support throughout the process."
We responded:
"Thank you for your review, Kiley! I'm happy to hear that Bo was able to assist you in finding more affordable coverage for you. We appreciate your kind words and are grateful for your trust in our services. If you need anything else, feel free to reach out!"
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Jerry Milligan

June 27, 2025

5  out of  5
rating by Jerry Milligan
"The office personnel are top notch, excellent communicators and willing to go the extra mile."
We responded:
"Thank you for your review, Jerry! I'm happy to hear that our office team impressed you with their communication and dedication. We always aim to provide exceptional service. Let us know if there's anything else we can assist you with!"
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necie thigpen

June 26, 2025

5  out of  5
rating by necie thigpen
"Ciera has taken care of myself and daughter to get us all the information and guidance on adding our car insurance, Thank you Ciera, From Gretha"
We responded:
"Thank you for your review, Gretha! I'm happy to hear that Ciera provided you and your daughter with the information and guidance you needed for your insurance. We appreciate your trust in us and are always here to assist with any future needs. Let us know if there's anything else we can do for you!"
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Veronica Starlin

June 18, 2025

5  out of  5
rating by Veronica Starlin
"Ciera was very helpful and answers all the questions I had."
We responded:
"Thank you for your review, Veronica! I'm happy to know that you had a positive experience with our office. If you ever have more questions or need assistance, feel free to reach out. Thanks for choosing us!"
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Larry Lenning

June 17, 2025

5  out of  5
rating by Larry Lenning
"Very professional and found a package that works perfect for me."
We responded:
"Thank you for your review, Larry! I'm happy to know you found a package that fits your needs perfectly. Our office is dedicated to providing professional service."
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Katie Simpson

January 25, 2025

5  out of  5
rating by Katie Simpson
"I worked with Ciera to change my car insurance plan. She was very friendly and knowledgeable, and helped me get a much better rate for better coverage on my plan."
We responded:
"Thank you, Katie, for sharing your experience! I'm happy to hear that Ciera was able to assist you in changing your insurance plan and securing a better rate with improved coverage. Her friendly and knowledgeable approach is truly appreciated. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
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Christopher Harmon

December 27, 2024

5  out of  5
rating by Christopher Harmon
"Went above and beyond, staying past office hours to get me comprehensive, high-quality protection at a rate much better than any competitors I contacted. Would highly recommend her for anyone seeking a reliable and trustworthy agent."
We responded:
"Thank you, Christopher, for your wonderful feedback! I'm glad to hear that our efforts to provide you with comprehensive and high-quality protection were appreciated. It's great to know that you found our service reliable and trustworthy. If you have any more questions or need further assistance, feel free to reach out anytime."
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Allen Leatherwood

December 13, 2024

5  out of  5
rating by Allen Leatherwood
"Ciara answered my questions fully and was a great help!"
We responded:
"Thank you, Allen! I'm glad Ciara could assist you and provide the help you needed. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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Brooke Dynda

December 10, 2024

5  out of  5
rating by Brooke Dynda
"Ciera was so helpful and patient with me! She made the process super easy and answered all of the questions I had."
We responded:
"Brooke, thank you for your wonderful review! I'm glad to hear that Ciera was able to assist you so effectively. We appreciate your kind words and are happy that the process was smooth for you. If you have any more questions or need further assistance, our office is always here to help!"
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Barbara Menefee

September 19, 2024

3  out of  5
rating by Barbara Menefee
"The price keeps going up. It was 150 something"
We responded:
"Barbara, thank you for your feedback! We understand that price changes can be frustrating. Insurance rates can fluctuate due to factors like market conditions, coverage adjustments, or changes in your personal profile. We'd be happy to review your policy with you to ensure you're getting the best value for your coverage. Please feel free to reach out to us, and we'll gladly assist you!"
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Robert Buhler

September 17, 2024

5  out of  5
rating by Robert Buhler
"I am very glad to have discovered State Farm. Cierra was very kind and helpful"
We responded:
"Robert, thank you for your wonderful review! I'm glad you had a positive experience with State Farm and found Cierra to be kind and helpful. We appreciate your feedback and look forward to assisting you with any future needs. - Nathan Hinesman - State Farm Insurance Agent, Bucyrus, OH"
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Bryanna Rivers

June 11, 2024

5  out of  5
rating by Bryanna Rivers
"Ciera made the mundane task of signing up for insurance a pleasant transaction. She was very informative and a joy to speak to. Kudos!"
We responded:
"Thank you, Bryanna, for your wonderful review! I'm pleased to hear that Ciera provided informative and joyful service during your insurance sign-up. We're grateful for your positive feedback and look forward to assisting you with any future insurance needs. - Nathan Hinesman - State Farm Insurance Agent, Bucyrus, OH"
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Natasha Hiveley

April 22, 2024

5  out of  5
rating by Natasha Hiveley
"I spoke with Sierra on the phone and she was so helpful and friendly! As well as knowledgeable!"
We responded:
"Thank you for sharing your experience, Natasha! I'm glad to hear that Sierra was helpful, friendly, and knowledgeable during your conversation, making your interaction positive and informative. - Nathan Hinesman - State Farm Insurance Agent, Bucyrus, OH"
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Hana D

April 11, 2024

5  out of  5
rating by Hana D
"Ciera was very nice to work with! She made my state to state transfer super easy."
We responded:
"Hana, thank you for the shoutout for Ciera! Our office loves being your good neighbor. - Nathan Hinesman - State Farm Insurance Agent"
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Logan Brown

April 10, 2024

5  out of  5
rating by Logan Brown
"Beau did an amazing job helping me save on my insurance and then some helping me bundling more than my last insurance group I would highly recommend State Farm thank you beau"
We responded:
"Hi, Logan! Thank you for the recognition for Beau! He is a valuable part of the team and we value how much he cares about all our customers! Thank you for giving us the chance to help you with your insurance needs! And… thank you for being the BEST part of our State Farm family! - Nathan Hinesman - State Farm Insurance Agent | Bucyrus, OH"
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Bridget Bates

March 29, 2024

5  out of  5
rating by Bridget Bates
"Heather has always been great at making sure our family is taken care of."
We responded:
"Thank you, Bridget, for your kind words! We are delighted to hear that Heather has taken great care of your family's insurance needs. Our office is here for you whenever you need assistance in the future. - Nathan Hinesman - State Farm Insurance Agent, Bucyrus, OH"
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sara bonen

March 27, 2024

5  out of  5
rating by sara bonen
"Best insurance company I've been with in my 44yrs of driving and home ownership....Love them"
We responded:
"It's fantastic to hear that you've had such a positive experience with our insurance agency over the years. We truly appreciate your loyalty and trust in our services for your driving and home insurance needs. Thank you for choosing us to protect what matters most to you! - Nathan Hinesman - State Farm Insurance Agent, Bucyrus, OH"
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Nicholas14

February 16, 2024

5  out of  5
rating by Nicholas14
"Beau was great, they are saving me more than $100 a month.. process was quick and easy!"
We responded:
"Nicholas, thank you for the shoutout for Beau! We greatly appreciate you letting us be your good neighbor."