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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Barbara Menefee

September 19, 2024

3  out of  5
rating by Barbara Menefee
"The price keeps going up. It was 150 something"
We responded:
"Barbara, thank you for your feedback! We understand that price changes can be frustrating. Insurance rates can fluctuate due to factors like market conditions, coverage adjustments, or changes in your personal profile. We'd be happy to review your policy with you to ensure you're getting the best value for your coverage. Please feel free to reach out to us, and we'll gladly assist you!"
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Robert Buhler

September 17, 2024

5  out of  5
rating by Robert Buhler
"I am very glad to have discovered State Farm. Cierra was very kind and helpful"
We responded:
"Robert, thank you for your wonderful review! I'm glad you had a positive experience with State Farm and found Cierra to be kind and helpful. We appreciate your feedback and look forward to assisting you with any future needs. - Nathan Hinesman - State Farm Insurance Agent, Bucyrus, OH"
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Bryanna Rivers

June 11, 2024

5  out of  5
rating by Bryanna Rivers
"Ciera made the mundane task of signing up for insurance a pleasant transaction. She was very informative and a joy to speak to. Kudos!"
We responded:
"Thank you, Bryanna, for your wonderful review! I'm pleased to hear that Ciera provided informative and joyful service during your insurance sign-up. We're grateful for your positive feedback and look forward to assisting you with any future insurance needs. - Nathan Hinesman - State Farm Insurance Agent, Bucyrus, OH"
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Natasha Hiveley

April 22, 2024

5  out of  5
rating by Natasha Hiveley
"I spoke with Sierra on the phone and she was so helpful and friendly! As well as knowledgeable!"
We responded:
"Thank you for sharing your experience, Natasha! I'm glad to hear that Sierra was helpful, friendly, and knowledgeable during your conversation, making your interaction positive and informative. - Nathan Hinesman - State Farm Insurance Agent, Bucyrus, OH"
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Hana D

April 11, 2024

5  out of  5
rating by Hana D
"Ciera was very nice to work with! She made my state to state transfer super easy."
We responded:
"Hana, thank you for the shoutout for Ciera! Our office loves being your good neighbor. - Nathan Hinesman - State Farm Insurance Agent"
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Logan Brown

April 10, 2024

5  out of  5
rating by Logan Brown
"Beau did an amazing job helping me save on my insurance and then some helping me bundling more than my last insurance group I would highly recommend State Farm thank you beau"
We responded:
"Hi, Logan! Thank you for the recognition for Beau! He is a valuable part of the team and we value how much he cares about all our customers! Thank you for giving us the chance to help you with your insurance needs! And… thank you for being the BEST part of our State Farm family! - Nathan Hinesman - State Farm Insurance Agent | Bucyrus, OH"
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Bridget Bates

March 29, 2024

5  out of  5
rating by Bridget Bates
"Heather has always been great at making sure our family is taken care of."
We responded:
"Thank you, Bridget, for your kind words! We are delighted to hear that Heather has taken great care of your family's insurance needs. Our office is here for you whenever you need assistance in the future. - Nathan Hinesman - State Farm Insurance Agent, Bucyrus, OH"
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sara bonen

March 27, 2024

5  out of  5
rating by sara bonen
"Best insurance company I've been with in my 44yrs of driving and home ownership....Love them"
We responded:
"It's fantastic to hear that you've had such a positive experience with our insurance agency over the years. We truly appreciate your loyalty and trust in our services for your driving and home insurance needs. Thank you for choosing us to protect what matters most to you! - Nathan Hinesman - State Farm Insurance Agent, Bucyrus, OH"
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Nicholas14

February 16, 2024

5  out of  5
rating by Nicholas14
"Beau was great, they are saving me more than $100 a month.. process was quick and easy!"
We responded:
"Nicholas, thank you for the shoutout for Beau! We greatly appreciate you letting us be your good neighbor."
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Ashley Martin

February 6, 2024

5  out of  5
rating by Ashley Martin
"Beau Pojman was so incredibly helpful and pleasant to work with. He a helped me to save money monthly and explained everything clearly to me. I highly recommend Beau to anyone looking for great insurance and a helpful State Farm representative."
We responded:
"Thank you, Ashley, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Beau, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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Carissa Hostetler

January 19, 2024

5  out of  5
rating by Carissa Hostetler
"Beau was great. Excellent service and rates. Prompt, knowledgeable, and will be recommending to family and friends."
We responded:
"Thank you for the wonderful review, Carissa! Beau is a fantastic asset to our team and we’re happy to hear they were able to help you with your insurance needs."
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Andrew Carman

January 10, 2024

5  out of  5
rating by Andrew Carman
"Ciera was great and easy to work with, making everything I was signing up for clear and concise. The process of getting insurance was made almost effortless."
We responded:
"Thank you, Andrew! We are happy to hear that Ciera was able to assist you with your insurance needs! We value you for letting us be your good neighbor!"
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Solomon Singer

January 2, 2024

5  out of  5
rating by Solomon Singer
"Excellent service."
We responded:
"Solomon, thank you for the positive rating! Our team values your confidence in us to handle your insurance policies."
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Katie Smith

December 20, 2023

4  out of  5
rating by Katie Smith
"Ciara explains possible additions to my policy without being pushy about it. I appreciate her help whenever I meet with her."
We responded:
"Katie, thank you for sharing your experience with Ciara! We're thrilled to hear that she's been so helpful and considerate in discussing policy additions. Your comfort and understanding are always our priorities. Don't hesitate to reach out if you have any further questions or need assistance!"
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Madison Sulser

December 19, 2023

5  out of  5
rating by Madison Sulser
"They are always so patient and helpful!"
We responded:
"Madison, thank you! We appreciate your trust in us to take care of your insurance policies."
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Amanda Kirkpatrick

December 2, 2023

5  out of  5
rating by Amanda Kirkpatrick
"Very nice ,got me the best qoute out there thank you"
We responded:
"Amanda, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
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marucs ricker

November 30, 2023

5  out of  5
rating by marucs ricker
"Stacy is very knowledgeable and very helpful"
We responded:
"Marucs, thank you for the shoutout for Stacy! Our office loves being your good neighbor."
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Kylie Day

November 27, 2023

5  out of  5
rating by Kylie Day
"Very helpful and very kind!"
We responded:
"Thank you, Nathan! We appreciate the positive review."
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Victoria Haynes

November 22, 2023

5  out of  5
rating by Victoria Haynes
"State Farm helps me with anything I need or questions I may have. I've struggled a lot this past year but they made it easier for me to keep my insurance by making partial payments. I recommend state farm to all of my family and friends!"
We responded:
"Victoria, we love seeing reviews like this! It is a top priority in our office to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. Our office is there for you whenever you need us and is honored you have chosen our office to help protect what matters most."
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Josh Barker

November 17, 2023

5  out of  5
rating by Josh Barker
"Very professional service. I will gladly refer several friends and family members to Sierra as potential customers. Thanks for such great service."
We responded:
"Josh, thank you for taking the time out of your day to leave us a review! We love hearing about how Sierra provided a wonderful insurance experience for you. Our office loves being your good neighbor!"
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Maria Leal

November 16, 2023

4  out of  5
rating by Maria Leal
"Ciera was amazing! She explained everything very well to me and I had no issues whatsoever with her! Thank you again for your time!"
We responded:
"Maria, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
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Kaitlyn Koszewski

November 15, 2023

5  out of  5
rating by Kaitlyn Koszewski
"She was very kind and informative!"
We responded:
"Kaitlyn, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
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Curtis Ashley

November 15, 2023

5  out of  5
rating by Curtis Ashley
"Heather and Stacy were very helpful in my claim process as well as in researching insurance prices for our new vehicle. Having our insurance close to home is very helpful!"
We responded:
"Curtis, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Heather and Stacy care a lot about our customers."
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Shelli Ashley

November 14, 2023

5  out of  5
rating by Shelli Ashley
"Over 10 years ago they dropped my rates nearly in half from my previous company. Super friendly, easy to get ahold of- highly recommend!"
We responded:
"We love seeing reviews like this, Shelli! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
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Emily Dwyer

November 6, 2023

5  out of  5
rating by Emily Dwyer
"Ciera was fantastic. She is very helpful when it comes to getting the best price for insurance and she is very sweet. She made the process of bundling home & auto as a first time home buyer a smooth process. Very grateful for her and her ability to help us save!"
We responded:
"Thank you, Emily, for the amazing review! Our team works hard to provide a great insurance experience in Bucyrys and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"